Go Back

Why Can't I Claim My Free Spins? How To Claim Free Spins

Why Can't I Claim My Free Spins? How To Claim Free Spins

In the rapidly evolving world of online casinos, 'Free Spins' have become a popular feature that adds a thrilling twist to the gaming experience and offers the opportunity to potentially win real money. 

However, understanding how they work, how to claim them, and their true worth can sometimes be a confusing task. In this comprehensive guide, we will dive into these critical aspects to provide you with a clearer understanding. 

What Are Free Spins?

Free Spins, in the realm of online casinos, refer to extra turns or rounds that players receive without the need to place a bet from their own pocket. They are predominantly offered in slot games as a bonus feature and are triggered by meeting specific game-specific criteria. For example, lining up certain symbols on a payline or landing a certain number of specific symbols anywhere in view. 

Furthermore, Free Spin bonuses are promotional offerings provided by casinos to attract new players and retain the existing ones. These bonuses often apply to a handful of selected slot games and vary in numbers across different casinos

How Do Free Spins Work?

The mechanism of Free Spins primarily revolves around the concept of additional spins without wagering your own money. These spins are typically part of the bonus feature in slot games and are activated when you meet certain game-specific criteria. 

For instance, you might need to line up specific symbols on a payline or land a certain number of a particular symbol anywhere in view. Some games even offer the possibility of winning extra spins during the Free Spins round, often achieved by landing additional scatter symbols during the round. 

It's important to note that the bet size during the Free Spins round remains the same as the spin that triggered the feature. This means that you cannot increase your wager during this round. 

Free Spins received through a promotional offer from a casino work in largely the same way, except they don't have to be triggered in-game. However, these spins are normally subject to wagering requirements, so it's always best to read through the terms and conditions of a bonus offer before claiming it. 

How Do You Get Free Spins?

The methods to unlock Free Spins are as diverse as the slot games themselves. However, the most common method is through landing scatter symbols. Usually, landing 3 or more matching scatter symbols anywhere in view during the same spin triggers the Free Spins round. 

In some games, you may unlock Free Spins after achieving a specific win combination or reaching certain levels on a bonus trail or ladder. Additionally, some casinos offer Free Spins as part of their welcome bonus or other promotional offers

Why Can't I Claim My Free Spins?

There could be various reasons why you might be unable to claim your Free Spins. The most common reason is not meeting the specific requirements set by the casino or the game itself. For instance, you may need to deposit a certain amount of money or play a specific game in order to claim your Free Spins. 

In some cases, the offer might only be available to new players, or it could be a limited-time offer that has expired. Therefore, it's crucial to read the terms and conditions of the offer carefully to ensure that you meet all the necessary criteria. 

How To Claim Free Spins

To claim a Free Spin bonus, you first need to find a reputable online casino offering a Free Spins bonus. You should then carefully read through the terms and conditions of the offer to understand any wagering requirements or other conditions that might apply. 

Next, register a new account with the casino and make a qualifying first deposit if required. Once you have joined the casino and claimed your bonus, you can then play your Free Spins on the designated slot games

Are Free Spins Worth It?

The value of Free Spins can be subjective and largely depends on individual player preferences. 

Free Spins that are part of a casino offer give you a chance to try out a slot game and potentially win real money without wagering your own funds. They also allow you to test out a new casino to see if it suits your playing style and preferences. 

However, it's important to note that every casino has its own set of terms and conditions for Free Spins. Therefore, it's crucial to read these before claiming any bonus offers to avoid any unexpected surprises. 

So, whether Free Spins are worth it or not can depend on factors such as the wagering requirements, the number of Free Spins on offer, the games they can be used on, and your own gaming preferences. 


In conclusion, Free Spins are an exciting feature in online slot games that offer additional chances to win real money without players having to stake their own funds. However, like any form of gambling, they should be approached with caution and responsibility - especially when it comes to wagering requirements and other conditions placed upon them. Always remember to read the terms and conditions before claiming a bonus offer and play responsibly.